Segment
Patient accounts segmented by ability to pay, prior history, and engagement signals.
Today's self-pay environment requires a careful balance between financial recovery, patient experience, and regulatory compliance. MAS provides compassionate, compliance-driven self-pay recovery services designed to protect provider reputation while maximizing patient account resolution.
Our teams are trained extensively in HIPAA, FDCPA, TCPA, FCRA, and healthcare-specific consumer protection requirements. MAS utilizes advanced technology, patient segmentation tools, and compliant communication strategies to manage patient accounts efficiently and professionally.
Patient accounts segmented by ability to pay, prior history, and engagement signals.
Multilingual, compassionate outreach, built around resolution, not pressure.
Payment plans, hardship review, and insurance discovery: paths to resolution beyond write-off.
Every call recorded, every workflow compliance-monitored, every interaction brand-safe.
Yes. That's the entire design. Compassionate scripts, payment plans, and hardship review come first.
Yes. Healthcare-specific consumer protection is baked into every workflow.
Yes. Insurance discovery is part of every self-pay engagement before collections start.
Yes. English and Spanish handled in-house, not outsourced.
Tell us what you're trying to solve. A senior attorney will get back to you within one business day.
Not a collection agency. Not a standard RCM vendor. An attorney driven revenue cycle partner built for the hardest recoveries.
See what makes us different