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Extended Back Office

Seamless operational support for healthcare providers.

MAS provides Extended Back Office (EBO) services designed to serve as a seamless extension of a provider's internal revenue cycle department. Our experienced teams integrate directly with client operations to assist with heavy accounts receivable volumes, staffing shortages, denial backlogs, aged receivables, and complex reimbursement projects.

We understand that healthcare organizations frequently face operational pressures that strain internal business office resources. MAS provides scalable support solutions tailored to each provider's operational needs and reimbursement objectives.

What's included

  • Insurance follow-up and denial resolution
  • Aged accounts receivable recovery
  • Coordination of benefits follow-up
  • Claims status review and escalation
  • Payment variance analysis
  • Self-pay account servicing
  • Underpayment recovery initiatives
  • Workers' compensation and third-party liability follow-up
  • Customized reporting and account segmentation
  • Revenue recovery project management
Our approach

How MAS delivers Extended Back Office.

01

Onboard

We map your workflows, payer mix, and system of record, typically in 2–3 weeks.

02

Embed

Our specialists log into your platform and work accounts inside your standard procedures.

03

Scale

Volume up or down as your needs change: overflow today, full back office tomorrow.

04

Report

Daily progress, weekly executive readouts, monthly trend analysis.

FAQ

Questions, answered.

Don't see yours? We're one call away.

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No. We work inside your EHR/AR platform: Epic, Cerner, Meditech, athenahealth, and more.

Yes. Patient-facing communications carry your name, your messaging, your tone.

Yes. From full EBO down to a single backlog or specialty silo. You set the scope.

Contingency or fixed, never both, and never a long lock-in.

Ready when you are

Let's talk about your extended business office.

Tell us what you're trying to solve. A senior attorney will get back to you within one business day.

Why MAS

Not a collection agency. Not a standard RCM vendor. An attorney driven revenue cycle partner built for the hardest recoveries.

See what makes us different